1.Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Custom and personalized orders may require 2-4 business days for preparation before dispatch.
2.Delivery Within Akola
Orders within Akola city are eligible for same-day delivery if placed before 2:00 PM on business days. Delivery is available Monday to Saturday.
3.PAN India Shipping
We ship across India via trusted courier partners. Estimated delivery time is 4-7 business days depending on the destination.
4.Shipping Charges
- Orders below Rs. 599: Shipping charges applicable as per courier rates at checkout.
- Orders above Rs. 599: Free shipping across India.
5.Tracking
Once your order is dispatched, you will receive a tracking number via WhatsApp and email. You can track your order on our website under "Track Order."
6.Delays
Engraved Aura is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control. We will always communicate proactively in case of delays.
7.Damaged in Transit
If your order arrives damaged, please share photographs within 24 hours of delivery on WhatsApp: 8421383531 or email: business@engravedaura.com. We will arrange a replacement or refund promptly.